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EVERY MATERIAL CONSIDERED, EVERY INCH OBSESSED OVER, EVERY CUSTOMER HONOURED.
We believe hospitality is attained by obsessing over the details. When you enter an INFINITI, you sense a warm welcome. Metal-polished wood accents await your fingertips, kimono-inspired upholstery pleases the eye, and stitching that curves with the contours of the seating feels smooth and seamless. You don’t just drive an INFINITI – you feel at home in it.
The same hospitality and dedication to your emotional experience is tangible in every element of the INFINITI experience, from viewing the range to many years in the future as an owner.
INFINITI OWNERSHIP IS A SPECIAL JOURNEY, UNIQUE AND PERSONAL. IT BEGINS THE FIRST TIME YOU STEP INSIDE AN INFINITI CENTRE AND CONTINUES THROUGHOUT YOUR OWNERSHIP OF THE CAR, EVEN WHEN YOU ARE NOT DRIVING.
Our Japanese heritage brings with it the traditions of hospitality in the manner of ‘omotenashi’, anticipating your needs without being obtrusive.
This attentive service style underlies everything we do. We act on our commitment by delivering personal sales tailored to meet the needs of every customer. It is our aim to ensure that purchasing your new vehicle is every bit as pleasurable as driving it.
OWNING AN INFINITI IS MORE THAN SIMPLY OWNING A CAR. IT IS BEING PART OF AN EXTRAORDINARY NICHE OF VEHICLE OWNERS –INDIVIDUALS THAT REFUSE TO BE TREATED AS ANYTHING ELSE.
By choosing INFINITI you choose to break with tradition. You choose to be catered for in an environment that surpasses traditional luxury and to be treated in a genuine way that transcends traditional service.
We attend to your needs from the moment you walk into our dealership and long after you leave your INFINITI Centre, by providing 24/7 assistance on the road and comprehensive warranty coverage of your vehicle.
It’s our philosophy to ensure that for every customer, owning an INFINITI is as inspiring as driving it. By recognising, understanding and anticipating what a luxury consumer demands, we can meet each owner’s individual needs while surpassing their expectations. The INFINITI Total Ownership Experience is based on that philosophy. It’s a promise that each honoured guest will enjoy comprehensive, personalised sales and service. Your satisfaction is our personal reward.
